Understanding the New Support at Home Program
The Australian Government’s Support at Home Program, launching on 1 July 2025, is designed to simplify and improve in-home aged care services. To help older Australians and their families navigate these changes, the Support at Home Program Handbook provides essential information about how the new system will work.
The Support at Home Program will replace the current Home Care Packages (HCP) Program and Short-Term Restorative Care (STRC) Programme. The Commonwealth Home Support Programme (CHSP) will also transition into the new program, but no earlier than 1 July 2027.
This reform aims to create a single, streamlined aged care system that is more flexible, transparent, and responsive to individual needs.
Key Features of the Support at Home Program
According to the handbook, here’s what you need to know:
Tailored Support Plans – A new assessment process will ensure services match individual care needs.
Greater Flexibility – Older Australians can receive a mix of services, including personal care, home modifications, assistive technology, and nursing support.
Fair & Transparent Funding – A new funding model will be introduced, ensuring that resources are distributed equitably based on individual needs.
Improved Service Coordination – Providers will work collaboratively to deliver better-integrated care.
Gradual Transition – Current care recipients will continue receiving support while transitioning into the new system over time.
What does this mean for you?
If you or a loved one are already receiving home care support, the transition to the new system will be carefully managed. The government will provide updates and guidance to ensure a smooth process, with minimal disruption to your services.
Navigating these changes can feel overwhelming, but El Pinoy Care Services is here to help:
Guiding you through the changes and what they mean for your care.
Ensuring a smooth transition with no disruption to your services.
Providing high-quality, personalised care that aligns with the new program’s requirements.
Want to know more?
We are running an information day open to our clients and community to learn about how the changes to in-home aged care may affect you. Limited spots available - secure your spot today!
📖 Read the full Support at Home Program Handbook on the Department of Health and Aged Care website.
📞 Contact us to see how we can assist you and your loved ones.
💬 Stay updated! Follow us on social media and check our website for the latest news on the Support at Home Program
